Frequently asked questions

WAVO is a transparent, on-demand vehicle services platform that connects drivers with mobile mechanics, repair shops, roadside assistance, and AI-powered diagnostics — all in one app. Every job comes with an upfront, itemized price you approve before work begins.

No. WAVO is a full vehicle services platform. We cover mobile mechanics, repair shops, roadside assistance (jump-starts, lockouts, fuel delivery, flat tires), and diagnostics. You pick the type of service you need — we handle the rest.

Open the WAVO app, tell us what's wrong (or upload a photo for AI-assisted diagnostics), pick the type of service, review your matched pro and itemized estimate, and approve. From there you can track them live and chat in-app until the job is complete.

Yes. WAVO is operated by Pitstop Technologies Inc. Every mechanic passes identity and background checks and insurance verification before taking jobs, payments are handled securely in-app through Stripe, and every job has an itemized estimate you approve before any work begins.

Yes. WAVO partners with vetted repair shops in addition to mobile mechanics. When you book a service, you can compare both options — including ratings, response times, and prices — and choose what works best.

It depends on the job. A mobile mechanic can save you shop overhead for many common repairs, while some complex jobs are better suited to a shop with a lift and specialized equipment. WAVO lets you compare mobile mechanics and shops side by side so you can pick the best price and fit.

Yes. Every WAVO job comes with an itemized estimate — parts, labor, fees, and taxes — that you must approve before any work starts. No surprise charges, no haggling at the end. If anything changes mid-job, the pro must request your approval first.

Cost depends on your vehicle, the service, and your location, but you always see an itemized upfront estimate — parts, labor, and fees — before you approve. Nothing is charged until you approve, so there are no surprise fees.

Yes. WAVO gives you live status updates, GPS tracking of your mechanic, and in-app chat from "on the way" all the way to "service complete." You'll know exactly where things stand at every step.

Yes. WAVO is on-demand, so you can request help immediately and get matched with the closest available mechanic or roadside pro — with live ETA tracking the whole way.

• Repairs — mobile mechanic at your location or a vetted repair shop
• Roadside assistance — jump-starts, flat tires, lockouts, fuel delivery
• AI-powered diagnostics from a photo or description
• Emergency car help — closest available pro right now

WAVO offers a workmanship warranty on completed marketplace repairs (mobile mechanic and roadside); coverage length depends on your plan. Wear items and customer-supplied parts are excluded — see the Terms of Service for current terms.

Yes. Independent mobile mechanics and repair shops can all apply to join WAVO. We send ready-to-pay customers and include built-in tools for estimates, parts ordering, digital invoices, and customer chat. Payouts go out by direct deposit, with optional instant cash-out.

Drivers sign up in the WAVO app — it's free, and only takes a minute. Pros apply by tapping Become a Mechanic on the homepage or in the app and completing a short verification process (license, insurance, background check).

WAVO is expanding quickly across the United States. Coverage depends on local provider availability — open the app to see what's available in your area. If WAVO isn't live near you yet, we'll let you know when it is.

Visit our contact page or email support@gowavo.com. In-app support is available for any active job.